Island Heritage Insurance was not a huge company. There were seven agents housed in a two-story building on Fort Street.
After flashing his badge, Chan was referred to a woman who oversaw all the company’s paperwork. He again showed his badge, and was met with the look of a concrete wall.
“I don’t believe we need to show you our records without a warrant, is that correct?” the woman asked.
“Yes, ma’am that’s true, but I was hoping to do this more along the lines of a courtesy, rather than going through the formal channels of a warrant. We’d have an army of officers in here, work would be disrupted, the office might even have to close for some time.” Chan gave her a warm smile. “I thought we could avoid that if you’d just let me take a look.”
This broke the ice. “Oh, well, yes, I’d hate to see all of that happen. Will you be very long?”
“Oh, not at all ma’am.” Chan smiled most charmingly again.
“Lieutenant, please let me show you our filing room.”
The woman walked to the double-doors behind her. Chan followed.
“How are they organized?” Chan asked.
“All paperwork is filed alphabetically by agent’s last name – you can see the names on the front there – and then within those cabinets, the policy types are stored alphabetically. Within the types, the files are again alphabetical by client’s last name.”
“So automobile policies would be first up under the agent’s name then?”
“Yes, that’s correct.”
Chan wished not to tip her off that he wanted to see David Hirai’s files. “Oh, I think I understand your system. I’ll handle it from here.”
He closed the door behind her and headed straight to the first cabinet with Hirai’s name on it. The man had been busy. He had several cabinets dedicated to his output.
The first thing Chan did was confirm that all seven of the people who’d reclaimed their cars were in fact Hirai’s clients. They were.
The next thing he did was go back to the beginning of the auto policies and do an A to Z search of claims. Sure enough. There were dozens of clients who’d made claims and had the work done by both Ace Body Shop and Elite Body and Fender. He also took note of another shops, Aloha Fender, that seemed heavily used by Hirai’s clients.
Finishing his search, he was about to leave when another thought struck him. Were there other agents? He looked at the rows of cabinets.
Before Chan knew it, the keeper of the files was knocking on the door. She opened it. “Lieutenant, I’m afraid we’re going to be closing for the day. Are you almost done?”
Chan beamed, putting his coat back on and adjusting his tie. “Yes, ma’am, I’ve just finished. Thank you so much.”
And with that he was out the door, his notebook brimming with evidence that indeed, plenty smelled to high heaven at good old Island Heritage Insurance.
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Aloha #WriterFriday, I hope you are headed for a safe and relaxing weekend. We’re in lockdown here again, so most folks will be staying home. This would be a great time to write. Today’s #WritingPrompt is
Use it to inspire a piece of writing, and then post that piece on your site and link back to me, or simply leave it as a comment below. I would love to read it : )